※ Online and 11am FLAGSHIP STORE exchange/return/pick-up/integration are separately processed.
Exchange/return of online orders is only possible online.
(No right to process online orders at the store)
The product is available through the Q&A bulletin or the Customer Center (02-2701-3361) online within seven days of receipt.
Please exchange/return product after exchange/return.
Online orders cannot be picked up from 11am FLAGSHIP STORE.
11am FLAGSHIP STORE Payment
You cannot accumulate or use online ID.
Online products can only be paid or received online.
11am FLAGSHIP STORE PRODUCT can only be processed by 11am FLAGSHIP STORE.
Please excuse me for this.
For more information, call 02-2701-3361.